Myriad shades of digital

Since 2008, we were working on development of web sites and other customer web interfaces for B.net internet provider. When B.net became part of A1 Hrvatska, we continued working with A1 on shaping digital touchpoints with their customers.

Client

A1 Hrvatska, Croatia

Timeframe

2008 – now

A1 Hrvatska

Tomato.com.hr

Our role
  • User experience design
  • Usability testing
  • Interface design
  • Front-end development
Timeframe

2018/09 – 2019/02

While redesigning 'Tomato' website, our main goal was to increase user engagement and make the customer processes – such as becoming a new customer, changing postpaid or prepaid tariffs and moving from another network to Tomato –seamless and more intuitive. The visual design was done with the help of our partners Locastic.

A1 Homebox

Our role
  • User experience design
  • Interface design
  • Front-end development
  • Mentorship
Timeframe

2019/03 – 2019/07

Together with Locastic as our design partner, we were in charge of redesigning customer flows related to the Homebox service on the main A1.hr site. The goal of the project was to make the whole process of ordering a Homebox service fully automated and integrated with all backend systems. Our role was to design easy-to-use user flows, prepare visual design and conduct user research. Besides that, we provided education and support to the internal front-end development team in solving more complex front-end components.

A1 Videoteka

Our role
  • Interaction and visual design
  • Site development
  • Integration with backend systems
Timeframe

2011 – 2012

A1 videoteka enables users to browse and search through a vast number of TV series, movies, cartoons, documentaries, and concerts which are available as PPV content. The sites share the same content repository which is synced with the internal VoD system. The project was initially developed for B.net in 2011. and improved as A1 videoteka in 2012.

A1 Raspored

Our role
  • Interaction and visual design
  • Site implementation
  • Development of REST API
  • Integration with backend systems
Timeframe

2012 – 2019

A1 TV Guide provides the viewers with an effective way of checking a current broadcasting schedule. The interface fully adapts to the screen size and the capabilities of a device. The REST API interface which we built for these web applications is also utilized by native mobile TV guide apps developed by other parties. The sites were launched in 2012.

B.net TV Guide & Vip TV Guide

In our client's words

During the years, Netgen made a significant impact on our business through understanding our business needs as well as the needs of our users. Their work is always focused on technical implementation that would meet the client’s goals and through all the phases of the project, they’re willing to provide valuable education and support to the client’s in-house team. Finally, what I find as Netgen’s great advantage is their reliability in meeting project goals within the planned time.

Ivan Vučković

Ivan Vučković

Head of Digital Business, A1 Hrvatska d.o.o.

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