Partnering to solve back-end complexity & elevate user experience

ISSAT is a member-based organisation headquartered in Geneva. It is composed of representatives of 16 countries and a range of multilateral actors and their various agencies. The organisation provides support to the international community in its efforts to improve security and justice, primarily in conflict-affected and fragile states.


International Security Sector Advisory Team, Switzerland


2015 – now

International Security Sector Advisory Team

Behind the scenes

Our role
  • Concept Design
  • Interaction and Visual design
  • Content architecture and migration
  • Site Development
  • Custom eLearning system built in eZ
  • Server infrastructure

Our task was to redesign the existing content-rich website in order to solve UX/UI problems, as well as problems with content search, browsing, and distribution. The first step towards the solution was reorganising the content. We designed the new interface concept on the basis of which we ran user testing. The content categorisation was based on two main sections, allowing easier and more intuitive use of the website as well as content searching and communication among users. In addition to that, we have implemented a customised e-learning solution.

In our client's words

Netgen’s designers and developers are able to provide the outward simplicity that our users demand, backed by the backend sophistication to meet our in-house requirements. The Netgen team is a joy to work with.

Thammy Evans

Thammy Evans

Deputy Head, ISSAT

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